Protect your margin and get paid on time — scope-creep pushback, add-on quotes, invoice delivery, and a 3-stage payment reminder ladder
Hi {client}, Happy to help with {new_request} — good idea. One thing to flag: it sits outside the scope we agreed on {agreement_date} ({agreed_scope}), so here's how we can handle it: 1. **Add it now:** {addon_price}, adds {addon_days} days to the timeline. I'll send a one-line addendum to approve. 2. **Swap it in:** replace {swappable_item} with this at no extra cost, if that item matters less to you. 3. **Park it for phase 2:** finish the current scope on schedule, then quote this properly. My recommendation: {recommendation}, because {reason}. Which would you like? {your_name}
Hi {client}, Quick process note. Over the past {period}, a few small requests have come in outside the agreed scope ({example_1}, {example_2}). Individually they're tiny; together they've added about {accumulated_hours} hours. I've absorbed them so far because keeping momentum mattered more than paperwork. Going forward, let's use a simple rule so neither of us has to think about it: - Anything under {threshold_minutes} minutes: I'll just do it, no charge. - Anything bigger: I'll reply with a quick estimate, and it proceeds on your "go ahead". This keeps small stuff frictionless and big stuff transparent. Sound fair? {your_name}
Hi {client}, As discussed, here's the quote for adding {additional_work} to the current project: **Scope of the addition:** - {addon_scope_1} - {addon_scope_2} **Price:** {addon_price} (fixed) **Timeline impact:** final delivery moves from {old_date} to {new_date} **Not included:** {addon_exclusions} Everything else in our original agreement stays unchanged. This will appear as a separate line on the final invoice. Reply "approved" and I'll fold it into the plan this week. {your_name}
Hi {client}, Thanks for a great project — invoice {invoice_no} for {project} is attached. **Amount:** {amount} **Due:** {due_date} (net {net_days}) **Payment options:** {payment_methods} **Reference:** please include {invoice_no} with the payment so it reconciles automatically. If your accounts team needs anything from me — a W-9/tax form, vendor registration, a different invoice format — send their requirements over and I'll turn it around within a day. It's been a pleasure. Anything else coming up on your roadmap I should know about? {your_name}
Hi {client}, Friendly nudge — invoice {invoice_no} for {amount} was due on {due_date} and hasn't landed yet. These things usually just slip through the cracks, so no worries. I've re-attached the invoice to save you digging for it. Payment details are on the invoice; reference {invoice_no}. If it's already been sent, ignore this — bank transfers sometimes take a few days to show. And if there's an issue with the invoice itself, tell me and I'll fix it same-day. Thanks! {your_name}
Hi {client}, Second reminder: invoice {invoice_no} for {amount} is now {days_overdue} days past its {due_date} due date. I haven't received a response to my previous reminder on {reminder_1_date}. I need one of two things from you by {response_deadline}: 1. Confirmation that payment has been sent (with the date), or 2. A specific payment date I can plan around. If there's a cash-flow issue on your side, I'd rather know — I'm open to discussing a payment plan, but only if we talk about it. Silence isn't something I can work with. Per our agreement, invoices unpaid after {late_fee_trigger} days accrue a late fee of {late_fee_terms}. I'd much rather not apply it. {your_name}
Subject: Final notice — invoice {invoice_no}, {days_overdue} days overdue {client}, This is my final notice regarding invoice {invoice_no} for {amount}, now {days_overdue} days overdue. My reminders on {reminder_1_date} and {reminder_2_date} have gone unanswered. If full payment is not received by {final_deadline}, I will: 1. Suspend all current work and withhold outstanding deliverables, per section {contract_section} of our agreement; 2. Apply accrued late fees of {late_fee_amount}; 3. Refer the debt to {escalation_path} (e.g. a collections agency / small-claims filing), which adds their costs to the amount owed. None of this is the outcome I want, and it is entirely avoidable: pay the invoice, or contact me by {final_deadline} with a concrete payment plan. {your_name} {your_business_name}
Hi {client}, Payment for invoice {invoice_no} received — thank you, all settled. While I have you, two quick things: 1. **A testimonial:** if you were happy with {project}, two or three sentences I can quote would mean a lot. Happy to draft something for you to edit if that's easier. 2. **What's next:** you mentioned {future_need} during the project. My availability opens up in {availability_window} — want me to pencil you in before it fills? Either way, it's been great working with you. Don't be a stranger. {your_name}
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